Hair extensions are methods of complementing commercial hair to natural hair. These methods are used to suppress thinning or hair loss in concentrated areas as well used to add volume and length for aesthetic purposes. Within in the last few decades’ hair extensions have become increasingly popular because it allows women to revamp their look, enhance self-esteem and express femininity. Hair extensions permit women to have an updated hairstyle, which can be altered and styled to individual preference hence why a large number of celebrities such as Beyonce, Kelly Rowlands, Gabrielle Union, Britney spears, Jennifer Lopez, Kim Kardashian, Ciara, Cheryl Cole and many more have embraced Hair extentions.
DIFFERENCE BETWEEN VIRGIN AND REMY HAIR
Remy hair is chemically processed hair, which refers to the cuticle layer of the hair being intact and aligned in one direction; cuticle is defined as the outer layer of a strand of hair. Common problems occur when the cuticles are not aligned, which create tangles and shedding. This has a significant bearing on the length of time Remi hair can be used.Virgin hair is 100% natural and has not been chemically enhanced in any way. The hair cuticles have not been altered, resulting in the hair being shed free and long-lasting.
HOW MUCH HAIR DO I NEED FOR A FULL HEAD OF WEAVE?
Our specialist team would highly recommend a minimum of 3 bundles of hair if hair lengths between 12” – 18” are purchased. For purchases that require lengths over 18” we would advise customers to purchase 4+ bundles for full volume. The longer the hair length the shorter the width of the track will be end to end. This means for maximum coverage, volume and fullness extra bundles will be required. It is always a safe measure to have a little extra in comparison to not having enough during your hair appointment.
How is the hair lengths measured ?
Straight hair is measured in its natural state, but our wavy and curly hair is measured when stretched out. When ordering wavy hair, you may consider ordering 2 inches longer to accommodate your length. When ordering curly hair, you may consider ordering 4-6 inches longer to accommodate your desired length.
WHAT IS THE WEIGHT OF A BUNDLE OR PACK OF WEFT AND LENGTH OF WEFT?
3.10 ounces or 85 – 90g* On average* Please bare in mind that our bundles are measured in hair lengths and not the length of the weft.
HOW LONG DOES THE HAIR LAST FOR?
Our hair comes from small rural communities where a healthy diet is a common, nutrient and vitamins are high and low in salt, sugar, and processed animal fats amongst all our donors. With simple attention and care our hair can last well over year.
WHY CHOOSE OUR HAIR EXTENSIONS?
Reputation in the hair extensions market has grown from strength to strength with nearly 80% of our business coming from referrals alone. We constantly exceed customer’s expectations by the quality of hair we sell and the first class service we provide. We accept responsibility for how our clients look and have an in depth understanding of how the look of a woman’s hair can have a significant bearing on her confidence, self-worth and happiness.
All our hand made wigs are made to order so please allow up to three weeks to make. All wig sales are FINAL and no Refunds will be permitted.
CAN I ADD COLOUR TO YOUR HAIR EXTENSIONS?
Our Virgin hair can be dyed to a colour that’s suitable to you. You can also cut and style your hair with all hair appliances.
WHAT PACKAGING WILL I RECEIVE WITH MY ORDER?
Every customer who purchases are over £300 bundle receive our luxury Brown designer boxes, each hand made in Italy with care and delicacy to accommodate up to 8 bundles at a time. Orders at 3 bundles or more will receive our Luxury white box. 1-2 bundles orders will be provided in a secure plastic wallet.
POSTAGE AND PACKAGING (UK AND INTERNATIONAL)
Orders made within the United Kingdom are charged at 2.99 and usually take between 3-7 working days to be processed. We also ship our products internationally, which to over 250 different regions worldwide, which include North America, Europe and Africa. The delivery time is 4-10 working days days on average. All our Bleuribbon hand made wigs are made to order so please allow up to three weeks to make.
Important information: Please note – All orders made during the sale usually takes an extra few days from the normal delivery time (excluding weekends).
Note: Please avoid emailing the team for an update of your order as you will receive an update in due course. Allow the allocated delivery time before contacting us. If your order exceeds the allocated delivery time (which is very rare) or you are highly concerned please contact us immediately with your order number which is saturated at the top of this page. At no circumstance can we fast track orders as all orders are done systematically.
The sales team is unavailable on weekends. All enquiry’s made after 5pm Friday will be seen to on the following Monday.
WHAT HAPPENS WHEN I PLACE MY ORDER ?
Your hair is then processed at our distribution centre which takes 4-5 days to complete. As soon as your hair has been dispatched we will send you an email to confirm this from our sales team.
CAN I CANCEL MY ORDER?
Yes, you may cancel your order but this has to be done exactly 1 hour after your order has been made. You will receive an email whether your request has been granted or not. If your order is already processing or has been shipped, we are no longer able to cancel it. If you do not contact us in time to cancel your order, you may still return & exchange your item/s once you receive it, as long as the Exchange Policy has been followed.
PLEASE NOTE: Fees such as additional shipping charges, duties, customs, overdraft, interest, or any other fees charged by a third-party will NOT reimbursed.
RETURN & EXCHANGE POLICY
We are happy to offer a full refund or exchange for any full price merchandise returned within 14 days of purchase, providing goods are in their original condition and accompanied with the rubber bands un removed from the bundles. All the bundles are machine sealed with rubber bands so we will be aware if this has been removed, Proof of purchase is required with every refund or exchange. This is in addition to your statutory rights. Customers are responsible for shipping cost and we recommend that you return the hair extensions with a tracking number, as we are not liable for lost returns. Once we have received the hair extension we will inspect it thoroughly to make sure the returns requirements are met.
We are proud to support the following currency: Dollars, British Pounds, Euro’s.
From Jan 2021 clients may have to pay VAT, Customs Duty or Excise Duty on goods sent from the UK to other (EU) Countries before you can collect them.
Exports to EU countries are treated like those to non-EU countries, which is to say, they should be zero-rated for UK VAT.
WILL MY PARCEL BE CHARGED CUSTOMS AND IMPORT CHARGES?
In most cases, any customs or import duties are charged once the parcel reaches its destination country.
You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).
We have has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.